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Home Depot - Online Sales of Extended Warranties in Quebec

File500-06-001195-227
Date2022-07-26
Case nameHome Depot - Online Sales of Extended Warranties in Quebec

Violations

The Plaintiff alleges that during the Class Period, Amazon, Wayfair and Home Depot of Canada Inc. sold extended warranties for consumer electronics and home appliances in violation of section 228.1 of the Quebec Consumer Protection Act (“CPA”). In Quebec, the law imposes on merchants selling extended warranties the obligation to inform consumers of the existence and nature of Quebec’s legal warranty provided for in sections 37 and 38 CPA before proposing the purchase of a contract that includes an additional warranty on goods. For more information on Quebec’s Notice Concerning the Legal Warranty, you can visit the website of the Office de la protection du consommateur at www.opc.gouv.qc.ca.

Important Update

Home Depot of Canada Inc. modified their business practice shortly after the filing of this class action and now adequately inform consumers with the required information pursuant to the CPA. The class action still seeks compensatory and punitive damages for the period of time during which they failed to do so in violation of the CPA (i.e. from February 17, 2019 to a date to be confirmed after September 1, 2022).

Proposed Class

All consumers who, from February 7, 2019 to September 30, 2022, purchased an extended warranty on goods from the Home Depot mobile application(s) and/or website(s).

Remedies sought for consumers

The purpose of this class action is to ensure that Home Depot will comply with Quebec’s CPA and to obtain compensatory damages in an amount to be determined, as well as punitive damages of $100 per Class Member.

Questions

For assistance, you may contact the Claims Administrator or class counsel:

Concilia Services Inc.
5900 Andover Avenue, Suite 1
Montréal, Québec H4T 1H5

Email: [email protected]
Telephone: 1-888-770-6892

LPC Avocats Inc.
Me Joey Zukran
276 Saint-Jacques Street, Suite 801
Montréal, Quebec H2Y 1N3

Email: [email protected]
Telephone: 514-379-1572

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