Roy & Louima v. Vidéotron Ltd.,

File500-06-001157-219 / 500-06-001156-211

Date2021-07-26

Case nameRoy & Louima v. Vidéotron Ltd.,

Update August 4, 2026:

Payments to Inactive Members have begun. If you are no longer a Videotron customer, watch for an INTERAC e-Transfer sent by email from Concilia Services Inc. You must deposit it by September 18, 2026.

Status of the Settlement

Following the Agreement's approval hearing held on May 15, 2026, the Superior Court approved the Agreement on May 20, 2026, with certain modifications.

The next steps are as follows:

August 4, 2026: Deadline to make the payment to "Inactive Members" (meaning those who are no longer Videotron customers). These payments have now begun.
September 18, 2026: Deadline for "Inactive Members" to collect/cash their payment.
October 2, 2026: Deadline to produce an interim report on the distribution to Inactive Members.
November 2, 2026: Deadline to file an application to approve the redistribution of unpaid funds to Inactive Members.

Am I Eligible?

You are eligible to receive compensation if:

In the Roy Class Action:

You are a natural person;
You were domiciled in Québec;
You entered into a mobile phone contract with Videotron between February 6, 2018, and July 13, 2021;
You were charged for a SIM card at the time of entering into this mobile phone contract;
Your mobile phone contract does not mention these SIM card fees.

In the Louima Class Action:

You are a natural person;
You were already a Videotron customer as of 6 February 2018;
You renewed your mobile device (meaning you acquired a new mobile phone from Videotron) remotely, either by phone or online, between 6 February 2018 and 6 October 2021;
You were charged SIM card fees upon this renewal, without having requested a new SIM card.

What is the amount of compensation?

Videotron agrees to pay the Members compensation in the amount of $1,125,000, to be distributed between Members in the conditions described in the Agreement or in the pre-approval notice of the Agreement, a copy of which is also available on this website.

If you are a Member and have not opted out, you will receive compensation representing a minimum of 19.3% of the value of the charged SIM card. This corresponds to a minimum of $1.93 per eligible SIM card valued at $10; and/or $0.97 per eligible SIM card valued at $5.

What do I need to do to receive compensation?

You will be eligible for compensation under the following terms:

For Members who are still active customers of Videotron during distribution, you don't need to do anything. Your compensation will be automatically applied to one of your bills.
For Members who are no longer Videotron customers during distribution, your compensation will be sent to the last email address on file with Videotron, or the email address that you provided on the settlement website using the "Submit your email address" tab before July 6, 2026.

For More Information

Concilia Services Inc. has been mandated to act as the administrator, but this mandate does not include answering any questions you may have regarding the class actions.

If you have any questions about the Agreement or would like copies of the settlement documents, including the Agreement and its appendix, you may visit the settlement website at https://lambertavocats.ca/en/class-action-videotron/ or contact Class Counsel at:

Mtre Jimmy Ernst Jr. L. Lambert, Benjamin W. Polifort and Loran-Antuan King
Lambert Avocats
1200 McGill College Avenue, #1800
Montreal, Quebec H3B 4G7

Phone: 514 526-2378
Fax: 514-878-2378
Email: [email protected]

Visit Settlement Website