Patterson v. StubHub, Inc. StubHub Canada Ltd.

A settlement ("Settlement") has been approved by the Court on July 26, 2022, and if you purchased in Quebec before March 11, 2020 at least one or more Tickets from StubHub to at least one or more events scheduled to take place after March 11, 2020, which events were subsequently (a) cancelled and you have opted to keep the 120% credit instead of defaulting to a full refund; or (b) either postponed or rescheduled, and you have not been granted a refund for such Ticket, your rights are affected by the Settlement.

The Class Action has been authorized by the Court and the Settlement has been approved by the Court. This puts an end to the Class Action.

You may no longer opt-out of the Class Action or object to the Settlement. You are automatically included, and this is the only remedy and the only relief you now have in relation to this Class Action.

Note: This Settlement is only with regard to StubHub clients in Quebec.

According to the Plaintiff, StubHub allegedly engaged in illegal conduct by modifying its “StubHub Marketplace Global User Agreement” by imposing a 120% credit of the value of the tickets instead of a full reimbursement to Quebec residents, for all amounts paid before March 11, 2020 for event tickets, which events were subsequently cancelled after March 11, 2020.

Again, according to the Plaintiff, StubHub allegedly engaged in illegal conduct by failing to fully reimburse Quebec residents for all amounts paid before March 11, 2020 for event tickets, which events were subsequently either postponed or rescheduled after March 11, 2020.

These allegations have not been proven in Court and are contested by StubHub, whose position is that they have complied at all times with all applicable legislation, including with respect to the modifications to its “StubHub Marketplace Global User Agreement”.