Ticketmaster “Official Platinum” Tickets

Plaintiff alleged that the Defendants acted in violation of the Quebec Consumer Protection Act, the Competition Act, and the Civil Code of Québec, by using the word “Platinum” and the expression “some of the best seats in the house” to describe Platinum Tickets, and by allowing a Resale Floor Price to certain events.

All consumers who purchased Platinum Ticket(s) between November 23, 2019 and April 21, 2023 inclusive, on the Ticketmaster Platforms using a billing address in Québec, but not including any such ticket for a seat located in sections 100 and Floor.

The Settlement provides for the payment by the Defendants of a fixed and maximum all-inclusive amount of 1 million dollars ($1,000,000.00), which will be used to pay Individual Compensation to Settlement Class Members, Special Circumstances Claims, Settlement Expenses, and Class Counsel Fees (the “Settlement Amount”).

Each Settlement Class Member will receive compensation in a cash amount equally divided between all eligible Settlement Class Members (the “Individual Compensation”). Additional terms and conditions are set out in the Settlement Agreement accessible below. Based on the current estimation and presuming that the Special Circumstances Claims reach the agreed cap of $50,000.00 and that the Settlement Expenses are of the same amount, each Settlement Class Member could receive up to $55.00. Additionally, Settlement Class Members may submit a Special Circumstances Claim by May 15, 2025 (Claim Form available in PDF below) in order to obtain a refund (and not Individual Compensation) of the Platinum Ticket(s) they purchased for a first showing of an event (a “First Showing”), if they meet certain conditions. For further details, please consult the Settlement Agreement, the Claim Form and Long-Form Notice accessible in the documents section below.