A. K. et al. v. Rogers Communications Inc., Rogers Communications Canada Inc.

On February 20, 2024, the Superior Court of Quebec authorized the bringing of a national class action against Rogers Communication Inc., Rogers Communications Canada Inc. and Fido Solutions Inc. (hereinafter collectively the “Rogers Group”) on behalf of the following Class:

All consumers in Canada who had and/or were using an existing “Rogers”, “Rogers for Business”, “Fido” and/or “Chatr” account, wireless line (cellular phone number) or contract, and who had their services interrupted on or about April 19, 2021;

(hereinafter the “Class” or “Class Members”).

The Plaintiffs were ascribed the status of representative to act on behalf of all Class Members in Canada.They allege in their action that the Class Members suffered damages as of result of the service interruption to the Rogers, Fido and Chatr networks which began on April 19, 2021.

The exact composition of the Group will be determined soon by the Court with regard in particular to the residence of consumers, and if it is modified, you will be notified.

If the class action is successful, all members of the Class mentioned above may be eligible to receive compensation, including without limitation a partial reimbursement of service or subscription fees, and/or other compensatory, moral and/or punitive damages.

As Class Member, you do not have to pay for the attorney fees which will be paid from the damages that may be awarded through the class action, if applicable. The Court will be asked to decide the reasonableness of Class Counsel legal fees. In case of success, the Plaintiffs will also ask the Court to condemn the Rogers Group to pay their Class Counsel’s legal fees and expenses, in addition to the amount claimed for the Class Members. The Court may however also decide that such fees and costs will be deducted from the amounts owed to the Class, if any.

Please visit the webpage dedicated to this class action on the Class Counsel’s website: https://info.lexgroup.ca/rogers-fido-chatr.

or contact the class counsel confidentially at the following coordinates (your information and communications with Class Counsel will remain confidential):

Lex Group Inc.

4101 Sherbrooke Street West
Westmount, QC, H3Z 1A7

Telephone: (514) 451-5500 (ext. 101)
Fax: (514) 940-1605
Email: [email protected]
Website: www.lexgroup.ca